Shipping and Returns
Shipping Policy
Order Processing Time:
- Print-on-Demand Products: Production typically takes 3-7 business days, depending on order volume and design complexity.
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Non-Print-on-Demand Products:
- Simple Apparel (e.g., T-shirts, Sweatshirts): Sampling requires 7 business days; bulk production takes an additional 7-15 business days.
- Complex Apparel (e.g., Coats, Suits, Dresses): Sampling requires 7 business days; bulk production takes an additional 15 business days due to intricate craftsmanship.
Shipping Methods and Delivery Times:
- Standard Shipping: Estimated delivery within 12-20 business days.
- Special Line: Estimated delivery within 7-10 business days.
- International Express: Estimated delivery within 3-5 business days.
Please note that these timeframes are estimates and do not include production times. Delays may occur due to customs processing, incorrect addresses, or unforeseen circumstances.
International Shipping: We offer worldwide shipping. However, certain countries may have restrictions. Ensure your destination allows international shipments before ordering.
Order Tracking: Once your order ships, you'll receive an email with a tracking number. You can monitor your shipment's progress via the provided link.
Shipping Costs: Shipping fees vary based on destination, shipping method, and package weight. Final costs are calculated at checkout.
Customs and Duties: International orders may be subject to customs fees or import duties. These charges are the customer's responsibility and vary by country.
Returns Policy
Return Eligibility:
- Damaged or Defective Items: If you receive a misprinted, damaged, or defective item, contact us within 7 days of receiving your order to initiate a return or exchange.
- Lost Packages: If your package is lost in transit, submit a claim within 7 days after the estimated delivery date.
Non-Returnable Items:
- We do not accept returns for buyer's remorse or subjective preferences.
Return Process:
- Contact Us: Email our customer service at blessed&beyondco1@gmail.com with your order number and details about the issue.
- Await Instructions: Our team will assess your request and provide return instructions if applicable.
- Return Shipping: Customers are responsible for return shipping costs unless the return is due to our error.
Refunds:
- Once we receive and inspect the returned item, we'll notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within a certain number of days.
Order Cancellations:
- Unpaid orders can be canceled through your account dashboard.
- Paid orders enter production promptly; cancellation may not be possible. Contact us immediately at blessed&beyondco1@gmail.com if you wish to cancel.
For any questions or concerns regarding our Shipping and Returns Policy, please reach out to us at blessed&beyondco1@gmail.com.